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After-sales Service

Jiajiale, make you feel the friendliness in services.Jiajiale, provide services sincerely, and make each family touched......Jiajiale implements overall sincere services, cares each consumer's lif

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Jiajiale, make you feel the friendliness in services.

Jiajiale, provide services sincerely, and make each family touched......

Jiajiale implements overall sincere services, cares each consumer's life of hot water using, and make each person using Jiajiale solar water heaters touched through warm water and warm service! Jiajiale focuses on the consumers all the time, and takes the responsibility to serve each one till he is satisfied. Meanwhile, the company provides the dealers with the most comprehensive and quick services in the industry by arranging an overall system including 24-hours logistics support, information processing, logistics transport, and so on anytime and anywhere. The company has established more than one hundred after-sales service outlets nationwide, to provide professional and thoughtful services, allowing you reassured.

Three Free Services

1.Home delivery service

2.Free services for quality and installation quality problems within warranty period

3.Only charge handling fee for damage by improper use of users

Three Warranties

1. 3-year free warranty for the main body of Jiajiale solar water heater (water tank, vacuum tube and rack); and one year warranty for parts.

2.During the warranty period, the users can contact the local point of sale (maintenance point) for maintenance services, and all the quality problems occurred in correct use according to the operation manual are within the scope of free warranty.

3.Professional warranty team, all the warranty persons of the company have been trained and are qualified for the post, to guarantee throughout professional maintenance services.

Five Full Guarantees

1. Professional service system for quality guarantee

2. Large solar expert team and convenient mobile service vehicle team always ready to provide customers with one-stop services

3. 24-hour hotline for counseling and 24-hour solution for request of urgent repair

4.Service in place within 48 hours after receipt of repair information

5.Without a break in weekends and holidays, normal services in 365 days a year